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Commonly Asked Questions. Just how do I submit a Long-Term Care (LTC) claim?

Commonly Asked Questions. Just how do I submit a Long-Term Care (LTC) claim?

Publishing claims

To tell Northwestern Mutual of the Long-Term Care claim, please finish this kind or contact the Northwestern Long-Term Care Claims Administration workplace at 1-800-748-9493. Our staff will reply to your concerns and work with you along with areas of claims administration.

How do you submit an impairment claim? How can I report loss of an insured?

To share with Northwestern Mutual of a impairment, please finish this type or call our specific team at 1-800-748-9493. You can contact your Northwestern Mutual Representative.

Our deepest sympathies. To tell Northwestern Mutual of a loss of your beloved, please finish the following kind.


Just how do I see the beneficiary back at my Northwestern Mutual policy?

To see beneficiary information, go directly to the details web web page of the specific policy or investment account by signing in right right here or registering for use of your internet account right here.

Exactly why aren’t each of my designated beneficiaries shown? Can we make a beneficiary change online for any one of my services and products?

You will find reasoned explanations why this could happen. If you should be unable to see all your designated beneficiaries, please phone our customer care Center at (866) 950-4644, Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

A beneficiary modification could be made online for several life insurance coverage items by signing in right right here or registering for usage of your account that is online here. For modifications with other services and products, see below.

  • In order to make beneficiary modifications on investment services and products, speak to your economic agent or call Investment Client solutions at (866) 950-4644.
  • To create beneficiary modifications on earnings Annuity or Income Arrange, contact your representative that is financial or Annuity Client Services at (866) 269-2950.
  • To produce beneficiary modifications for an Universal lifetime product, speak to your monetary agent or call Universal lifestyle Services at (866) 464-3800.

Do i must create a merchant account to alter beneficiaries?

Probably the most way that is efficient produce a beneficiary change on insurance coverage will be efficiently produce a merchant account for online usage of your policies. Your own personal insurance coverages will undoubtedly be detailed beneath the ‘Insurance’ tab, and you will review and change beneficiary information simply by:

  • Picking an insurance plan
  • Click “Handle Beneficiaries”

Instead, you are able to finish, sign and return A change form that is beneficiary by

  • Logging to the website and publishing out the beneficiary modification type
  • Calling your Northwestern shared monetary agent, or
  • Calling customer Services at (877) 394-9524, Monday-Friday 7am-6pm CT.

Just how do I replace the beneficiary on a outside account i’ve linked through my safe account?

Because this account that is external maybe perhaps not held at Northwestern Mutual, you’ll want to contact that standard bank to improve the beneficiary.

On the web access and re payments

How do you sign up for a merchant account?

Register with get access that is online your monetary summary, handle your records, and work out re payments online.

Just how do I spend my bill online?

Sign-up or log on to your Billing Account, a convenient option to spend numerous policies at a time. When you’ve got a Billing Account, you possibly can make repayments on this website along with subscribe to automatic repayments, stop automated payments, replace the account useful for automated repayments, replace the payment regularity, or make one-time loan payments on outstanding balances.

How can I see my re re payment history?

You can observe a past history of the re re payment activities from the Billing and Payments page. For those who have additional concerns, please contact Northwestern Mutual straight at (866) 950-4644 Monday – Friday, 7:00 a.m. – company website 10:00 p.m., CT

Could I make an online repayment for a policy that’s not for a Billing Account?

To register for the Billing Account, call our Customer provider Center at (866) 950-4644.

Policies maybe not on a Billing Account is not taken care of on the web. Please mail checks to: Northwestern Mutual PO Box 3009 Milwaukee, WI 53201-3009

E-mail opt-out and opt-in

Please utilize the types below a subscription, opt-out or re-subscribe of e-mail communications.

How do you opt-in for email messages?

Please finish this type should you want to get e-mail communications from Northwestern Mutual together with previously opted-out.

Just how do I opt-out of e-mails?

If you don’t desire to get any e-mail communications from Northwestern Mutual and its own monetary representatives, please finish this kind.

Long-lasting care faqs

Exactly why are my premiums increasing?

Unfortuitously, we have been maybe maybe not resistant into the factors experienced throughout the industry, so a premium enhance for some Northwestern longer Term Care insurance provider policyowners happens to be necessary.